Terms & Conditions

Effective Date: May 15, 2026

By accessing this website or using our services, you agree to the following Terms & Conditions.

1. Services

QB Enterprise Support LLC provides independent technical support and assistance services related to accounting and business software platforms.

We are an independent third-party service provider and are not affiliated with or endorsed by any software manufacturer unless explicitly stated.

2. User Responsibilities

Customers agree to:
* Provide accurate information necessary for support services
* Use services only for lawful purposes
* Maintain the security of their own devices and accounts

3. Payments

Service fees are discussed prior to work being performed.

Refund eligibility is subject to our Refund Policy.

4. Third-Party Software

We do not own or control third-party software platforms.

We are not responsible for:
* Software manufacturer outages
* Vendor policy changes
* Third-party software defects
* Licensing restrictions imposed by software publishers

5. Limitation of Liability

To the maximum extent permitted by law, QB Enterprise Support LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.

6. Intellectual Property

All website content, branding, graphics, and materials are owned by QB Enterprise Support LLC unless otherwise stated.

7. Service Refusal

We reserve the right to refuse or discontinue services in cases involving abuse, fraud, illegal activity, or non-payment.

8. Changes to Terms

We may update these Terms & Conditions periodically. Continued use of our services constitutes acceptance of revised terms.

9. Contact

Questions regarding these Terms may be directed to the contact information listed on our website.